Shipping Policy

1. Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed after 2 PM IST or on weekends/holidays will be processed the next business day.

Customized or pre-order items may take an additional 3-5 business days for processing.

2. Shipping Duration

Domestic Shipping (India): 3-7 business days depending on the destination.

International Shipping: 7-14 business days depending on the country and customs regulations.

3. Shipping Charges

Standard Shipping: Free for orders above ₹999 within India. Orders below ₹999 incur a flat fee of ₹50.

Express Shipping: Charges vary based on destination and weight.

International Shipping: Charges are calculated at checkout based on the destination.

4. Order Tracking

Once your order is dispatched, a tracking link will be sent to your registered email and WhatsApp number. You can also track the order status on our website.

5. Delivery Partners

We collaborate with trusted courier services like Bluedart, Delhivery, and FedEx to ensure timely delivery.

6. Order Modifications and Cancellations

Orders can be modified or canceled within 12 hours of placement. After dispatch, no modifications or cancellations are allowed.

7. Delays and Exceptions

Mady Fashion is not liable for delays caused by unforeseen circumstances such as weather, natural disasters, or customs delays.

8. Incomplete or Incorrect Address

Please ensure the shipping address is correct. Mady Fashion is not responsible for delays or failed deliveries due to incorrect addresses.